Fleeced: A social media post about Duluth Trading goes viral

Duluth Trading Company fleece product description fires up sheep producers

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Duluth Trading Co. ignited a social media firestorm when it promoted its synthetic fleece with the words "no smelly animal fur here." Sheep producers were not amused.

Commentary by Rebecca Miller

Let’s face it. It’s hard to find women’s farm and work clothing. For years, I resigned myself to buying the smallest men’s sizes I could find — especially pants. Forget worrying about whether the rise fit. I just wanted to make sure the dang things didn’t fall off or trip me up.

So, I’ve followed the expansion of Duluth Trading Co. with interest. Founded in 1989, it has expanded to more than 40 retail stores throughout the Midwest and Northeast. Its first headquarters was on an old barge, in Duluth, Minnesota. Cool, huh?

Duluth has catchy, clever advertising and lots of work clothing choices for women. Those are two things I appreciate, having worked in marketing for a time. I also own and run a commercial sheep farm in Columbiana County, Ohio.

I want to like a company that markets the heck out of women’s work wear. Really, I do. But something has stopped me from purchasing anything. I couldn’t put a finger on why, until this week.

A couple of days ago, I stumbled on an Instagram photo, originally posted by @claraparkes, an avid knitter and a New York Times-bestselling author based in Maine. Parkes routinely draws attention to American wool and how it is processed and how it can be used.

Instagram post
Instagram post

Her post shows a label from a Duluth Trading Company fleece. There is a drawing of a sheep, with the words “Fleece-Infused” under it, and the quip: “No smelly animal fur here. Just soft, furnace-warm 200-gram polyester fleece.”

Clara then followed up with an open letter to Duluth, linking to the company’s profile. It reads, in part:

“I get that you want people to buy this coat that you’ve chosen to insulate with polyester. It’s a business decision. I’m sure the profit margin is good. But please also know that the American wool market has been decimated by synthetics. It is at a 70-year low. But it is holding steady there, and it deserves our support. As more consumers become aware of just how devastating microfiber pollution is to our oceans, they’re going to look to you for alternatives. You might even turn back to wool, which just happens to be wonderfully biodegradable, annually renewable, flame-extinguishing, stretchy, a great insulator, and it even filters air pollution.”

The original post has garnered more than 3,600 likes and hundreds of comments. Agricultural advocates, especially sheep industry people I know, shearers, wool experts and others, have reposted, with hundreds of shares. It has spread to other social media, including multiple shares in Sheep Farmers, a Facebook group with more than 23,000 followers worldwide.

Reaction to Parkes’ post has even made it onto at least one podcast, a Nov. 28 episode from Ballyhoo Fiber Emporium, in Kentucky.

It seems wool, or the lack of it, has gone viral.

I reached out to Parkes, and she responded in an email exchange.

She was alerted to the Duluth advertising by a friend who runs a sheep farm in upstate New York.

“As fun as it would’ve been just to post the ad with some snarky caption, and watch everyone come out with their pitchforks, I realized this could be an opportunity to bring Duluth into the conversation,” she wrote in her email.

As for reaction? By the evening of Nov. 28, it was more than seven times what her feed usually garners. The post had about 27,000 views. She had gained more than 200 new subscribers. As of Nov. 29, it was at 3,600 reactions and counting. But she said she had heard nothing from Duluth.

I asked her why she thought it was getting such a response.

“… For many of us, wool is at the heart of our passion. It’s especially frustrating when you know just how good and noble and just plain RIGHT wool is — for our bodies and for the environment. To see people suggest that a plastic is better?”

The sheep industry may be small in the U.S., with about 6 million sheep and 88,000 farmers and ranchers, but the annoyance we feel is a similar frustration felt by dairy farmers, who are struggling to keep their livelihood viable, all the while combating misconceptions about animal husbandry and the infamous almond milk craze.

To be fair, Duluth does carry some wool products. Their most recent catalog features wool on the first three pages. This particular tag does not appear to be new. But such is the power of the viral social media post these days.

I contacted Duluth and was directed to Turner PR, which handles media inquiries for Duluth. A spokeswoman responded with, “Unfortunately, Duluth Trading Co. is not able to comment at this time, but we’ll certainly reach out if that changes.”

Even as the viral wave rolls on, Christine Gelley, a beginning farmer from Guernsey County, posted a caution on Nov. 29 to fellow shepherds on Facebook, pointing out the prominence of wool in Duluth’s most recent catalog. In follow-up comments to me, she said she and her husband purchase clothing from Duluth — and she’s taking the fleece marketing with a grain of salt.

“When things like this happen, it shows how upside-down the general public’s view is and how people in marketing forget how intertwined the food and fiber markets are,” she said.

She’s not ready to abandon them just yet.

“It’s amazing how a tiny thing can flare up tempers in any community,” Gelley said. “I’m sure Duluth didn’t mean to be insulting to the industry, but they were.”

I’ve been mulling over this dilemma for some time. I am a distance runner, a hiker and backpacker — and, of course, a farmer. I’ve tried just about every base layer and article of athletic and work clothing out there. Plain and simple, synthetic fabric doesn’t work for me.

But it’s not just about that. Almost all of my income comes from producing meat and fiber. I want to support other hard-working farmers. I buy dairy often. I shop local for meat, staples and other items as much as I can.

Every penny does count, especially for farmers. I just find myself thinking of who made the items I eat and wear more often now — and how my purchase may impact their livelihood.

I can appreciate a company like Duluth — it is doing something different and attempting to do it in a unique way. Here’s why I think I never pulled the trigger on a purchase from there, and may not, ever:

The price point on some clothing there isn’t that much cheaper than something I could buy from Duckworth, a family-owned, American-made clothing company that sources Montana-grown fine Rambouillet wool. What about socks from Darn Tough, a Vermont company that sources its wool partly from American sources and makes its socks in-house? Not to mention Red Ants Pants, a company with U.S.-made women’s work pants that has become a growing influence in women’s initiatives in rural Montana communities.

There are others. Some are more well-known than others. But they’re there. Even here in Ohio, Pennsylvania and West Virginia. There are people making good, quality products. Heck, I found a deodorant from a western Pennsylvania company, Stinkbug Naturals, that works better than any mainline product I’ve tried.

I’m realistic. It’s not an easy thing, especially in the heart of Christmas shopping season. Every penny does count, especially for farmers. I just find myself thinking of who made the items I eat and wear more often now — and how my purchase may impact their livelihood.

That is what I want people to think of when they buy my lamb. It’s the least I can do for others as well.

***

(Rebecca Miller is a full-time sheep producer in Columbiana County, but also works occasionally as a writer/reporter for Farm and Dairy.)

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14 COMMENTS

  1. To me, it’s like when Pringles got sued for calling their product ‘chips’, and had to use the word ‘crisps’ instead because it wasn’t a slice of potato. If you are going to put a picture of a sheep on a product and call it fleece, you should have a portion of that fiber in the product.

    • Another example is “almond milk”. You can’t milk a nut. How about “soy milk”? Milk by definition comes from a female mammal. Fleece according to some sources includes wool like substances. I not offended. I doubt Duluth intended to shame wool. It’s their style of advertising. Is there somebody out there that’s offend for Duluth portraying all beavers as “angry beavers”? What do I know? I’m just a tradesman sitting on the toilet. Till next time.

  2. I really appreciate Clara’s response to the ad campaign. She addressed it in such a productive manner–showing just how she consistently works to move the conversation forward, to improve things. Clara is a gem!

    I agree with you on the shopping at that price point and the other options available.

  3. Perhaps Duluth decided to appeal to both sides in order to grab the market share. They didn’t expect anyone to catch on ! When questioned, their p.r. people said there was no answer at this time, which I believe means they are never going to answer.

  4. I didn’t see the actual manufacturer of the Duluth garb? Did I miss it? Are their products Made in the USA?

    If not, methinks their clothing is imported and the Chinaman had a major influence on the switch to polyester. Chinese reasoning is simple–like the sound from a songbird: “CHEAP!”

  5. Great article all the way through. We love that you support all of the fine hard working folks trying to make it in the work feilds 😊 i am not a big fan of lamb but tried to give it a go. I do love my wool products and try in every way to support our local small stores here in our little town of Ferndale Ca. We run a little 75 head Dairy farm here thats been in my husbands family for 150 years and just love it here. Deanna Boynton

  6. I know I’m reading this very late, but this is WOW.Someone who has 220 acres of land… You’re doing just fine. Stop getting offended by companies who don’t use your product. They used marketing skills to come up with that. Even though according to some folks, they aren’t hard working. People are so judgemental it’s ridiculous. The writer is a gem? Really. She’s an opinionated, I won’t scratch your back cause mines itching kind a gal. As far as Duluth. My family of four loves their clothes. They are warm, comfortable and they feel AMAZING. Duckworths huh? Never been there, I don’t own 220 acres and have all the hobbies. But Duluth guarantees their clothes for a year after purchase. Zippers. Rips, seams. Just miss on down there and buy some Dang Soft underwear or lounge pants and you will be converted. Thanks for reading.

  7. Ok, it seems like most people involved in this “chat/discussion” are NOT clarifying when they are referring to “Duluth” and so it just ends there. But let me clarify a certain most important difference: the majority of the people discussing this topic only refer to the company as “Duluth”. I am a resident of Duluth MN. Although not native to the state, I’ve found a HUGE DIFFERENCE between the two companies here in town. There’s Duluth PACK yes, MADE right here in Duluth, Minnesota USA! I’ve been by there quite a few times, & their building is just outside of “old downtown”. Their main store is located at an area we refer to as Park Point, & man is it an AUTHENTIC & FANTASTIC shopping experience! There’s a Canoe right in the middle of the store, (oars included) with a plethora of camping gear: oils for your leather stuff, birch & sinew snowshoes, (of which I have a “vintage” pair that I LOVE!) camping lamps, tent gear, AWESOME clothing & various socks & footwear, YES! Now this Duluth PACK store we’re talking about, clothing & gear made here; specifically Duluth. On the other hand, there’s Duluth “Trading Co.” based out of Wisconsin somewhere, local store located in downtown Duluth. I initially thought “oh, TRADING” leaving me with the impression that they were a type of, well, “trading” outlet. Oh cool, maybe I can bring in some of my outdated or clothing I just wasn’t wearing anymore & TRADE it. Sort of like a Ragstock (a small but national chain, with various kinds of clothing, boots, shoes, etc..) some of it’s new but most brought in or some vintage stuff that’s really cool!) Getting back to the subject at hand, Duluth PACK, GOOD! Duluth Trading, not so good. As a matter of fact my first time there it was as if I was shunned & banned for life! Just for inquiring. I ended up buying quite a few articles of different types of clothing, even some of their kitschy odd “games” & even a couple of unique items I hadn’t seen elsewhere. But when THEY say “Trading” Co. the majority, if not all their stuff is manufactured in China! It says so right there on the label. So when “Trading” claims “it’s made right here in the USA” it’s definitely not, that’s plain Bullsh*%@t!!! Sure Duluth PACKS’ is American Made & a little more pricey but, it’s WELL WORTH IT!!! I can’t emphasise (yeah, no “z”) [I guess my time abroad left me with certain differences of spellings.] 😉 But what a difference in Quality, between stores/manufacturers. Even though I’m somewhat “disabled” & financially strapped, weather permitting, I’ll ALWAYS shop & give Duluth PACK my business. I haven’t shopped either store for quite awhile so, maybe I should give Duluth Pack a visit. Their stuff is really gift worthy, for your Seasonal shopping! Check them (Duluth Pack) out. Off hand I can’t recall Packs’ website info but, you know the drill. Happy Seasonal Cheer. PEACE!✌🏼& ALOHA! 🤙🏼 Michael/Coz…..

    • “Ok, it seems like most people involved in this “chat/discussion” are NOT clarifying when they are referring to “Duluth” and so it just ends there.” No one was talking about Duluth PACK because that’s not the discussion here. You wrote an awful lot about something not being discussed. You if would’ve done your due diligence & looked at the instagram post or screenshot, you would know the Duluth being discussed is in fact Duluth Trading Company

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